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Today, we want to talk about two qualities that directly impact Business Productivity. At IBMH we constantly work to promote among our team: Proactivity and Ownership. But how exactly do you define these two qualities? A proactive person doesn’t need someone to tell them to act. Nor do they require detailed instructions, nor do they freeze in the face of a problem. Rather, they quickly analyze the possible solutions. They choose the one they consider to be most appropriate, and implement or propose it. In other words, they focus directly on the solution instead of the problem itself. A sense of ownershipis found in those people who take responsibility for the consequences or results of a task, project, etc. It’s the opposite of “passing the buck” to other people or making up excuses to justify why they’re not doing everything that needs to be done to achieve a desired result. A [...]